CRM-service NPO version is all-in-one solution

A CRM system is a valuable tool for an association as it allows the organisation to manage and analyse member interactions and data throughout the member lifecycle. This allows you to improve your relationship with your members and automate repetitive tasks to be more efficient. Our system also combines CRM with Association Management System (AMS) functionalities, so you get the best of both worlds. 

CRM can be integrated with other systems through Application Programming Interfaces (APIs), which allow different software solutions to communicate with each other. This integration allows data to be synchronised across platforms, providing a comprehensive view of member information. Our system has an extensive library of connectors, which we are constantly updating to provide you with the best possible options. 

AI is a core part of our product strategy and roadmap. Our goal is to bring AI into the platform in ways that make your organisation genuinely more efficient — from automating repetitive administrative tasks to surfacing insights from your member data. We are committed to doing this responsibly, which means AI features are designed to support your staff and members, not replace human judgement. We will continue to expand our AI capabilities over time as part of our broader mission to help NPOs work smarter.

Yes – our system is more than just a CRM. When you buy your system from us, you buy Software as a Service (Saas), which is more flexible than pure CRM or AMS. This means you get member registration, email solutions, member portal, billing and much more in the same neat package. For example, with our WooCommerce connector, you can also use the membership portal as a platform for your members to make different types of payments, making their interaction with your association much smoother. 

Our CRM system has robust security processes to protect all the data you store in our system in secure data centres in Finland. Our data centres and tools within our system provide you with a service that complies with data regulations, such as GDPR. Data is backed up daily and data transfers are encrypted, so no unauthorised person can access it. You can also manage your users’ rights, so they can’t see the information they’re not supposed to. 

Implementing the CRM requires several steps, but our team will work with you throughout the implementation process. Our system also has import tools so your users can import data into your new CRM using CSV and Excel files. Our implementation also includes training and access to self-learning materials to make the change easier for you, your staff, and your members.